Contact

Get in touch

We value every message from our readers. Whether you have a question, story tip, correction or want to explore a partnership, choose the channel below that best fits.

📧 Email

The fastest way to reach us:

We respond within 2 business days. For data rights requests (GDPR/LGPD), the legal deadline is 15 business days.

📝 Contact Types

Story tips

Saw something newsworthy? Have a story that needs telling? Send the details — we read everything and evaluate with our editorial team.

Corrections

Spotted incorrect information in a publication? Send the article link and details. We take corrections seriously — see our Correction Policy.

Commercial partnerships

Interested in advertising, sponsored content or editorial partnership? Contact our commercial team via the general email with subject “PARTNERSHIP”.

PR & press releases

We receive releases and pitches from PR agencies. Send to the general email with subject “RELEASE” — we’ll evaluate according to our editorial policy.

Personal data / Privacy

For access, correction, portability or deletion of your personal data, use exclusively biancafajcastro@gmail.com. See details in our Privacy Policy.

📍 Address

Cyber Play
Tax ID:
Rua Moóca, 230

🕐 Office hours

Monday to Friday, 9am to 6pm (local time).
Messages received outside office hours will be answered the next business day.

❌ What we DON’T do

  • We do not provide legal, financial, medical or psychological consulting. Our content is informative. For personal decisions, always consult a qualified professional
  • We do not guarantee approval, hiring or obtaining benefits described in articles. Final rules always depend on the institution involved
  • We don’t have phone support currently — all contact is by email to ensure record and traceability

⚠️ Security Alerts

Cyber Play will never ask you for:

  • Upfront deposits, “processing fees” or payments of any kind
  • Passwords, access codes or banking details
  • Personal documents via WhatsApp or social media

If you received contact on behalf of Cyber Play asking for anything above, it’s a scam. Report and block immediately.

Last updated: 18/04/2026